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Can your food products be delivered using a courier service?

For your own safety, it is crucial to determine whether the food products you would like to ship are suitable to be couriered. Perishable items and food need strict food handling measures to keep them fresh and from going bad. To prevent unnecessary wastage, do assess whether the food products you will be sending have the characteristics as below.

Characteristics of perishable foods are

  1. Need temperature controlled environment

  2. Last typically around 1-7 days only at room temperature

  3. Need to be kept in the refrigerator

  4. Usually unprocessed, homemade and wet products

Examples of perishable foods are raw meat, seafood, dairy products and fresh fruits.

Meanwhile, the characteristics of non-perishable foods are the opposite of perishable ones, as they mainly

  1. Do not need temperature controlled environment

  2. Last longer usually from about 2-3 weeks until years in room temperature

  3. Do not need to be refrigerated

  4. Usually processed and dry products

Examples of non-perishable foods are serunding daging, canned/dried fruits and potato crisps. 

Please remember that food poisoning can be fatal. You should always be mindful of the food handling measures and avoid using a courier to ship your perishables especially if the service is not specialised in cold chain industry. For non-perishable foods, City-Link Express would be more than glad to ship them for you. Stay safe!

For more information, do contact us by

Customer Service Team at 03-50333800 or email to [email protected]

The Ministry of Finance announced in Budget 2022 that Low Value goods (LVG) not exceeding RM500 from abroad sold online by seller and delivered to consumers in Malaysia is subject to sales tax with effect from 1 January 2023.

This is to ensure level playing field and fair treatment between all LVG
purchased from overseas or locally. Therefore, any person who sells LVG through an online marketplace or operates online marketplace should make this guide as a reference

In the context of LVG, who is the seller? “Seller” means a person, whether inside or outside Malaysia, who: i. sells LVG on an online platform; or ii. operates an online marketplace for the sale and purchase of LVG.

How to register as RS?
A seller may apply for registration with effect from 1 January 2023. Application
shall be made via https://lvg.customs.gov.my

For more assistant please visit official website of Royal Malaysian Customer Department for Sales Tax and LVG
https://mylvg.customs.gov.my/Home

To know more about our Air and Sea Freight imports goods. 
[email protected]
+603-5033 3800