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About City-Link Express Sdn Bhd
Get to know about the history of City-Link Express as we grew into one of the top courier companies in Malaysia since our establishment in 1979. Fast forward, we are now expanding not only in Malaysia but also throughout the other South East Asia countries. We are looking forward to making even more and greater achievements in the near future to establish ourselves as the No.1 courier company for everyone!
Vision Statement
Our vision is to provide logistic needs and become customers’ preferred choice in Asia-Pacific. We will always strive to provide better services to our customers through continuous improvement. We will enhance our revenue and provide exemplary workplace for our employees. With quality services, our organization will be regarded by our customers, employees, stakeholders and the community.
Mission Statement
City-Link Express continues to support businesses through the 21st century by providing rapid & logistics solutions that meet and exceed expectations through the organization’s pool of talents. Quality services can be perceived by pursuing an effective and efficient supply chain involving our suppliers to customers. City-Link Express intends to expand its presence further throughout Asia Pacific by developing better services & other growth opportunities that may be obtainable with equal consideration to practice and abide by being corporate responsible socially and ethically.
Celebrating 43rd Anniversary 2022
City-Link
Express was found by Dato David Tan and has been striving to success till
this day. City-Link is now offering an extensive range of products and services
to cater both the domestic and global markets. Since our establishment,
City-Link Express has expanded beyond the Malaysian seas and into Singapore,
Thailand, Indonesia, Hong Kong, China, and Vietnam among others.
City-Link Express has been honored with the prestigious MASKargo Mega Tonner Award for two consecutive years!
Recognizing the top-performing operations manager in Malaysia's courier industry for outstanding dedication and excellence.
Taniah kepada City-Link Express kerana mendapat anugerah tertinggi sebagai 4-Bintang Rating sebagai "Top Courier Company"
Hari Kurier Negara 2024 disambut secara rasmi pada 1 November bagi mengiktiraf dan menghargai lebih daripada 160,000 pekerja kurier di Malaysia.
City-Link Express ESG- Sustainable and Greener Last-Mile
mplementing ESG practices offers numerous benefits,
including reduced noise emissions,
decreased carbon footprints, and lower pollution levels
E-Courier now features email notifications, providing customers with timely updates on their shipment status.
WhatsApp notifications are now integrated into the E-Courier system, keeping customers updated with real-time shipment information
Mr. Ronald Tan, CEO of City-Link Express, on his appointment as President of AMEC, leading the transformation of the local courier industry!
City-Link Express proudly participated in the National Day Parade for the first time, showcasing our commitment to the nation.
City-Link Express collaboration with Xtra Delivery as the Frozen and Drop in Centre services, now our customer can ship 100% Chilled Frozen with us.
Speed and maneuverability: Motorbikes can navigate through traffic more easily, allowing for quicker delivery times compared to traditional delivery vehicles.
City-Link Express awarded Top 3 Best Courier Service in Malaysia at the MCMC Star Ratings Award
Consolidating multiple smaller shipments into a single larger shipment can help reduce costs. Take advantage of economies of scale and negotiate better rates with City-Link Express
Guarantee that shipments will never get lost by using new multiple parcel function in
OSC 2.5.Reducing the risk of lost shipments for mother and child parcel.
City-Link Express launched a Mobile App with main features of Track & Trace, Ship With Us, E-Shop, Find Us, and others
New interface design created for the Online Shipment Creator for simplify users' navigation and consignment notes generation
City-Link Express' upgraded its Warehouse Management System along with E-Fulfillment
City-Link Express E-Shop made its debut along with the new website, where customers can purchase City-Link products such as prepaid facilities, shipping materials, etc.
New City-Link Express website developed with features such as Tracking, Rates Calculator, ship with Us, E-Shop, and etc.
Certified by Malaysia Book of Records as the oldest courier company
E-Wallet available at City-Link Express branches
N0.1 2019 Delivery Excellence Awards awarded by Malaysian Communications and Multimedia Commission (MCMC)
City-Link Express Celebrates 40 years Anniversary!
Established City-Link Express in Ho Chi Minh, Vietnam
TAPA (Transported Asset Protection Association) Certified
Number 1 in Delivery Excellence Awards awarded by Malaysian Communications and Multimedia Commission (MCMC)
Live tracking of shipments through mobile application e-courier
City-Link Express proudly Certified ISO 14001
City-Link Express began operations in Surabaya, Indonesia
Commenced fully automated sorting system in Bandar Saujana Putra
Established City-Link Express in Thailand that provides courier and 3PL services
Incorporated City-Link Sea & Air to carry out freight forwarding business
City-Link received Certified ISO 9001
Upgraded to internet enable courier system Gemsoft 2
Began courier services in Jakarta, Indonesia
Commenced 3PL warehousing & fulfilment services
Developed internet enabled courier system Gemsoft
Shifted into corporate office at Wisma City-Link, Glenmarie
Implementation of barcode technology on airway bills to track and trace shipments
Established City-Link Express in Singapore
Began courier services in Hong Kong
City-Link Express was formed
Corporate Social Responsibility
City-Link Express Funds St. John Ambulance For New Ambulance
On 17th December 2022 at Pay Fong Middle School, Melaka, Mr Ronald Tan the Chief Executive Officer (CEO) accompanied by two other executives representing City-Link
City-Link Express awarded Top 3 Best Courier Service in Malaysia at the MCMC Star Ratings Award
City-Link Express was deeply honoured to be awarded the Top 3 Best Courier Service in Malaysia at the MCMC Star Ratings Award held on 21
Field Trip to City-Link Express Super Hub
On 20th October 2022, Thursday, a group of 58 international students from India visited our City-Link Express Bandar Saujana Putra SuperHub for a field trip.
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