On 20th October 2022, Thursday, a group of 58 international students from India visited our City-Link Express Bandar Saujana Putra SuperHub for a field trip. The students were accompanied by their six teachers. Several representatives on behalf of City-Link Express from the Training, Marketing, Warehouse, and Operations departments greeted the students before proceeding with the study tour.
The 3-hour program started at 3 pm with a brief corporate presentation by our marketing manager and training and development manager. The students were introduced to City-Link Express as a Malaysian homegrown courier aiming to better serve and connect the communities as a logistics provider through their services.
The students were then entertained with a short City-Link Express corporate video to enhance their understanding of City-Link Express services and what we are experts at i.e international and domestic delivery, warehouse and fulfillment, freight, customs clearance, mailroom management, and more.
City-Link Express committees lead the group of students and clarify the processes and some of the SOPs going on the sites. At the warehouse, the students could see the stock receiving area equipped with the dock leveler to ease item handling. They also got to see forklifts in action to move heavy items. Pallets and racks used to stack and organize bulk items were also shown to the students to give a clearer view of the work field.
On the other hand, during the sorting hub briefing session, students were introduced to the conveyor belt and cages which are used to sort the items according to their destinations. As strict measures are taken for high-value shipments, the sorting hub specified for valuable items was not allowed for the students to enter.
For the closing ceremony, the students and accompanying teachers were gifted with City-Link Express souvenirs. Miss Alysia Toh as our acting training manager received a token of appreciation on behalf of City-Link Express for organizing the study tour.
We wish the students good luck in their future endeavours and may they use the knowledge they gained in the best way possible.