Notice Announcement | City-Link Express Malaysia

Delivery Unlimited

Fast, Safe and Reliable Logistic

Important Updates from City-Link Express during the Full Movement Control Order & EMCO

In keeping abreast with the nation going through FMCO, City-Link Express is committed to serve Malaysian by updating information on our express delivery services.With the FMCO/EMCO we will implement stringent safety measures for our employees, and our customers. Please find some important updates from us. Due to MCO 3.0 new guideline, we are experiencing delays in our distributions and shipping processing. These new policies are to keep the working environment safe as well as the safety of our staff. As an additional precaution, we have requested all our shipping partners to implement these new rigorous safety procedures.We offer our sincere apologies for any late deliveries and inconveniences this has caused. We appreciate for your patience and understanding as we are working hard to provide the best service and safety to our customers.

In keeping abreast with the nation going through FMCO, City-Link Express is committed to serve Malaysian by updating information on our express delivery services.With the FMCO/EMCO we will implement stringent safety measures for our employees, and our customers. Please find some important updates from us.

Due to MCO 3.0 new guideline, we are experiencing delays in our distributions and shipping processing. These new policies are to keep the working environment safe as well as the safety of our staff. As an additional precaution, we have requested all our shipping partners to implement these new rigorous safety procedures.We offer our sincere apologies for any late deliveries and inconveniences this has caused. We appreciate for your patience and understanding as we are working hard to provide the best service and safety to our customers.

Below is our most update Branches Closure and Operation Hours will be updates from time to time:

No	State	City-Link Area	Situation	Duration
1	Sabah	Lahad Datu	City-Link Express Lahad Datu at Sri Perdana will be closed due to PKPD We will move temporarily to MDLD 8990 Lot 8 Block 3, G Floor I-Peak Business Centre Jalan Dam, Lahad Datu	11 - 23 June
2	Terengganu	Jerteh	EMCO. Areas not accessible Delivery will resume after EMCO uplifted in the effected areas	31 May - 17 June
3	Terengganu	Kuala Terengganu	EMCO. Areas not accessible Delivery will resume after EMCO uplifted in the effected areas	31 May - 12 June
4	Perak	Ipoh	EMCO. Areas not accessible Delivery will resume after EMCO uplifted in the effected areas	6 May - 19 June
5	Pahang	Bentong	EMCO . Areas not accessible Delivery will resume after EMCO uplifted in the effected areas	1 – 19 June
6	Johor	Segamat	Delivery will resume after EMCO uplifted in the effected areas	10 - 23 June
7	Johor	Kulai	Delivery will resume after EMCO uplifted in the effected areas	11 - 24 June
8	Kuala Lumpur	Sri Damansara	EMCO . Areas not accessible Delivery will resume after EMCO uplifted in the effected areas	10 - 23 June
9	Kelantan	Pasir Mas	EMCO . Areas not accessible Delivery will resume after EMCO uplifted in the effected areas	11 - 24 June
10	Sarawak	Kuching	Branch is open but operating with minimal staff with delays in delivery	11 - 24 June
11	Sarawak	Mukah	EMCO . Areas not accessible Delivery will resume after EMCO uplifted in the effected areas	4 - 17 June
12	Sabah	Kota Belud Tawau Sandakan	EMCO . Areas not accessible Delivery will resume after EMCO uplifted in the effected areas	6 - 19 June

For more details information please click here to view all the branches activities by region and postcode.Updates to Our Contact Centres During the FMCO/EMCO period, our daily operating hours for the call centre are 9:00AM – 6:00PM. Please be patient as you may experience potential delays in our response to your queries and requests due to high call volume. For faster resolution, you can still self-serve, or reach us via : Custom Services 1300-88-2489 / +603-5565 8399 Email us at [email protected] Message us on our official: Facebook @CitylinkExpress Instagram @CitylinkExpressMalaysia Twitter @CitylinkMy Send us a feedback form here Pick-Up Services* Our appointed City-Link Heroes and Dispatch are able to carry out their pick-up and delivery point during this peak period. Please call us for more detail arrangement and we will do our best, *Our operating hours for live agents online from 8:30AM to 6:00PM Thank you.

For more details information please click here to view all the branches activities by region and postcode.Updates to Our Contact Centres During the FMCO/EMCO period, our daily operating hours for the call centre are 9:00AM – 6:00PM. Please be patient as you may experience potential delays in our response to your queries and requests due to high call volume.

For faster resolution, you can still self-serve*, or reach us via :
Custom Services 1300-88-2489 / +603-5565 8399
Email us at [email protected]

Message us on our official:
Facebook @CitylinkExpress
Instagram @CitylinkExpressMalaysia
Twitter @CitylinkMy

Send us a feedback form here

Pick-Up Services

Our appointed City-Link Heroes and Dispatch are able to carry out their pick-up and delivery point during this peak period. Please call us for more detail arrangement and we will do our best,

*Our operating hours for live agents online from 8:30AM to 6:00PM

Thank you.