City-Link Express Funds St. John Ambulance For New Ambulance
On 17th December 2022 at Pay Fong Middle School, Melaka, Mr Ronald Tan the Chief Executive Officer (CEO) accompanied by two other executives representing City-Link
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About City-Link Express Sdn Bhd
Get to know about the history of City-Link Express as we grew into one of the top courier companies in Malaysia since our establishment in 1979. Fast forward, we are now expanding not only in Malaysia but also throughout the other South East Asia countries. We are looking forward to making even more and greater achievements in the near future to establish ourselves as the No.1 courier company for everyone!
Vision Statement
Our vision is to provide logistic needs and become customers’ preferred choice in Asia-Pacific. We will always strive to provide better services to our customers through continuous improvement. We will enhance our revenue and provide exemplary workplace for our employees. With quality services, our organization will be regarded by our customers, employees, stakeholders and the community.
Mission Statement
City-Link Express continues to support businesses through the 21st century by providing rapid & logistics solutions that meet and exceed expectations through the organization’s pool of talents. Quality services can be perceived by pursuing an effective and efficient supply chain involving our suppliers to customers. City-Link Express intends to expand its presence further throughout Asia Pacific by developing better services & other growth opportunities that may be obtainable with equal consideration to practice and abide by being corporate responsible socially and ethically.
Celebrating 43rd Anniversary 2022
City-Link
Express was found by Dato David Tan and has been striving to success till
this day. City-Link is now offering an extensive range of products and services
to cater both the domestic and global markets. Since our establishment,
City-Link Express has expanded beyond the Malaysian seas and into Singapore,
Thailand, Indonesia, Hong Kong, China, and Vietnam among others.
2024
Mega Tonner Award
City-Link Express has been honored with the prestigious MASKargo Mega Tonner Award for two consecutive years!
2024
Awarded Best Operational Manager
Recognizing the top-performing operations manager in Malaysia's courier industry for outstanding dedication and excellence.
2024
TOP Performance in Courier Industry
Taniah kepada City-Link Express kerana mendapat anugerah tertinggi sebagai 4-Bintang Rating sebagai "Top Courier Company"
2024
Hari Kurier Negara 2024
Hari Kurier Negara 2024 disambut secara rasmi pada 1 November bagi mengiktiraf dan menghargai lebih daripada 160,000 pekerja kurier di Malaysia.
2024
ESG Launching
City-Link Express ESG- Sustainable and Greener Last-Mile
mplementing ESG practices offers numerous benefits,
including reduced noise emissions,
decreased carbon footprints, and lower pollution levels
2024
E-mail Notification
E-Courier now features email notifications, providing customers with timely updates on their shipment status.
2024
Whats App Notification
WhatsApp notifications are now integrated into the E-Courier system, keeping customers updated with real-time shipment information
2024
AMEC President Mr.Ronald Tan
Mr. Ronald Tan, CEO of City-Link Express, on his appointment as President of AMEC, leading the transformation of the local courier industry!
2023
National Day
City-Link Express proudly participated in the National Day Parade for the first time, showcasing our commitment to the nation.
2023
City-Link Frozen Services with Xtra Delivery
City-Link Express collaboration with Xtra Delivery as the Frozen and Drop in Centre services, now our customer can ship 100% Chilled Frozen with us.
2023
MOTOPX-Ship Motorcycle Parcel
Speed and maneuverability: Motorbikes can navigate through traffic more easily, allowing for quicker delivery times compared to traditional delivery vehicles.
2023
MCMC Star Award Top Best Courier in Malaysia
City-Link Express awarded Top 3 Best Courier Service in Malaysia at the MCMC Star Ratings Award
2022
Bulk Shipment Service
Consolidating multiple smaller shipments into a single larger shipment can help reduce costs. Take advantage of economies of scale and negotiate better rates with City-Link Express
2022
Multiple Shipment OSC 2.5
Guarantee that shipments will never get lost by using new multiple parcel function in
OSC 2.5.Reducing the risk of lost shipments for mother and child parcel.
2021
Mobile App City-Link
City-Link Express launched a Mobile App with main features of Track & Trace, Ship With Us, E-Shop, Find Us, and others
2021
Online Shipment Creator 2.0
New interface design created for the Online Shipment Creator for simplify users' navigation and consignment notes generation
2021
New Warehouse Management System
City-Link Express' upgraded its Warehouse Management System along with E-Fulfillment
2021
E-Shop
City-Link Express E-Shop made its debut along with the new website, where customers can purchase City-Link products such as prepaid facilities, shipping materials, etc.
2021
City-Link Express Website
New City-Link Express website developed with features such as Tracking, Rates Calculator, ship with Us, E-Shop, and etc.
2020
Malaysian Book of Records
Certified by Malaysia Book of Records as the oldest courier company
2019
E-Wallet
E-Wallet available at City-Link Express branches
2019
No.1 Excellence Awards
N0.1 2019 Delivery Excellence Awards awarded by Malaysian Communications and Multimedia Commission (MCMC)
2019
40th Years Anniversary
City-Link Express Celebrates 40 years Anniversary!
2019
City-Link Vietnam
Established City-Link Express in Ho Chi Minh, Vietnam
2019
TAPA Certified
TAPA (Transported Asset Protection Association) Certified
2018
No.1 in Delivery Excellence Awards
Number 1 in Delivery Excellence Awards awarded by Malaysian Communications and Multimedia Commission (MCMC)
2017
Live Tracking E-Courier
Live tracking of shipments through mobile application e-courier
2017
Certified ISO 14001
City-Link Express proudly Certified ISO 14001
2016
City-Link Surabaya, Indonesia
City-Link Express began operations in Surabaya, Indonesia
2014
Super Hub Dataran City-Link
Commenced fully automated sorting system in Bandar Saujana Putra
2013
City-Link Express in Thailand
Established City-Link Express in Thailand that provides courier and 3PL services
2010
Incorporated City-Link Sea & Air
Incorporated City-Link Sea & Air to carry out freight forwarding business
2003
Certified ISO 9001
City-Link received Certified ISO 9001
2004
Gemsoft 2
Upgraded to internet enable courier system Gemsoft 2
2003
City-Link Jakarta, Indonesia
Began courier services in Jakarta, Indonesia
2002
3PL warehousing & fulfilment services
Commenced 3PL warehousing & fulfilment services
2001
Enabled courier system Gemsoft
Developed internet enabled courier system Gemsoft
1997
Wisma City-Link, Glenmarie
Shifted into corporate office at Wisma City-Link, Glenmarie
1993
Implementation of barcode technolog
Implementation of barcode technology on airway bills to track and trace shipments
1990
City-Link Express in Singapore
Established City-Link Express in Singapore
1985
City-Link Express Hong Kong
Began courier services in Hong Kong
1979
City-Link Express established
City-Link Express was formed
Corporate Social Responsibility
City-Link Express awarded Top 3 Best Courier Service in Malaysia at the MCMC Star Ratings Award
City-Link Express was deeply honoured to be awarded the Top 3 Best Courier Service in Malaysia at the MCMC Star Ratings Award held on 21
Field Trip to City-Link Express Super Hub
On 20th October 2022, Thursday, a group of 58 international students from India visited our City-Link Express Bandar Saujana Putra SuperHub for a field trip.
